uPortal360 Support

Client Support

uSupport is available to all clients for help regarding accounts, technical issues and any other questions they may have. We are available during normal business hours and have extended hours to accommodate clients across the nation. 

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uSupport Phone:
(888)842-2461

 

email
We can also be reached through email at:
usupport@ugafinance.com
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Submit A Case:

*MUST HAVE SPECIFIC PERMISSION TO DO SO

Our clients are able to submit cases for technical issues or anything other general questions in regards to uPortal360

Cases can also be submitted on a specific consumer as well once logged into that account.

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HOURS:

Monday-Sunday 7:00 am - 8:30 pm CST

Consumer Support

Our client's consumers are just as important to us. We strive to make sure that all consumer questions and inquiries are answered just as quickly as our clients. 

 

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Consumer Help Desk (CHD)

(888)233-2302

 

HOURS:

Monday-Thursday 8:00 am - 9:00 pm

Friday 8:00 am - 5:30 pm

Saturday 7:00 am - 3:30 pm

 

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Billing Department

(866)809-3515

 

HOURS:

Monday-Thursday 7:00 am - 9:00 pm

Friday 7:00 am - 5:30 pm

Saturday 8:00 am - 12:00 pm